The first time that Microsoft rolled out its new OS to users, a user on a Microsoft Surface Book who was unable to install Windows 10 after a failed attempt to install the operating system manually, reported that it was the first time the OS was available to install.
That user’s comment, shared by the user in question, has since been picked up by Microsoft’s developer forums.
Microsoft has since clarified that the user did not actually have to install Microsoft Windows 10 for the Windows 10 download to work.
But Microsoft is now clarifying that users who already have Windows 10 installed can continue to install and upgrade to Windows 10.
The company said it is doing this to prevent users from getting a refund from Microsoft.
Microsoft’s own Developer Forum notes that Microsoft is trying to reassure users that they are getting the new OS because they were already running Windows 10, and Microsoft is asking developers to install it.
Microsoft also clarified that this update does not affect existing installations of Windows 10 or existing Microsoft Edge apps.
“As always, if you have already installed Windows 10 but you need to upgrade, you can always upgrade to a free upgrade,” Microsoft said.
Microsoft has yet to announce when the first version of Windows and Windows 10 will be available to download.